A Cold Lake couple is speaking out after losing over $45,000 to unauthorized e-transfers — and being told there’s no way to get the money back.
Fred and Ronali DeBock say it all started in October when they noticed suspicious transfers from their ATB account. They froze the account and met with the bank the next day, but were later told the transfers looked legitimate because the right login and passcodes were used. Only one of the transfers was refunded.
The DeBocks say it’s been emotionally and financially devastating — and they’re not the only ones. The Canadian Anti-Fraud Centre says fraud losses hit $638 million in 2024.
